Frequently Asked Questions

What happens at my first appointment?

You will be greeted at reception and if seeing an osteopath be asked to fill in a registration form. Your therapist will meet you in reception and take you to their treatment room.

In all of our therapies we need to find out why you have come to us for help so a certain amount of time will be taken up with discussing your reasons for consulting us. Do feel free to ask questions
throughout your session. Your practitioner will devise a treatment plan specific to your needs and discuss this with you.

Each therapy has its own consultation process.  You are welcome to bring a chaperone if you would like one.

How long will it take?

Most first sessions are 1 hour long, however there are different
appointment lengths for Osteopathy, Acupuncture and Homeopathy. Please ask if you are not told.

Will it hurt?

In the case of Osteopathy and Bowen Technique, you may have areas of soreness or a technique may feel uncomfortable, but it should not hurt. You may experience some stiffness and soreness after
treatment, this may last for a day or two. Cranial osteopathy can also result in a little soreness or a child that may be unsettled for 12 – 24 hours after treatment.

Massage and Reflexology can also cause a little soreness at the time and in the case of Massage it may continue the next day.

In Acupuncture the needle may cause a stinging sensation or you may feel a pinprick in the area that it is sited. If you are scared of needles you may still be able to have acupuncture as they are much finer than those used for injections, or Jess will use other
instruments instead.

How many sessions will I need?

This all depends on how long you have had the problem and what therapy you are receiving. Your therapist should discuss with you on your first appointment how many sessions they think you may need and explain the most appropriate interval between treatments. They will usually reassess this interval each time you visit based upon the progress that you are making. Sometimes you may only need one
session, whilst in some circumstances you may need a course of
treatment. All decisions are taken jointly between you and your
therapist. Our practitioners work in partnership with their clients and the care that you receive is tailored to your individual needs.

Do I need a referral from my GP for a treatment?

You do not need a referral for any treatment at the Clinic. You may wish to tell your GP you are having treatment or you may not. It is up to you.

Will Private Health Insurance pay for my treatment?

Please ring your Private Healthcare provider to see what information they require for you to make a claim. Some therapies will be covered and some may not be – do ask us for qualifications of the therapist if necessary. We can also supply you with receipts for treatments
received if necessary, just ask at reception.

How much will it cost?

We aim to help you back to health with a few treatments as possible – this could range from 1 session to a course of treatments over a number of weeks. Each case is different so your therapist is the person to discuss this with.
See Our Prices for the cost of each therapy.

In the case of Hypnotherapy am I still in control?
People think that when you are hypnotised you will do whatever is suggested. However you are in total control of yourself and your
actions throughout the session; you are just in a relaxed state in order to allow the therapy to work effectively.
If you have any questions not answered above then we can try to
answer them on the phone or ask the therapist to contact you.